Need Any Help ?
We sell to Electrical Wholesalers throughout the UK, if you are a wholesaler and do not have an existing account you can contact our credit control team who will be happy to explain how you can get an account with us. To do so please contact us on 01635 523 713, option 3. If you are an end user we will be happy to tell you who your nearest wholesaler is on 01635 523 713, option 1.
All of our products have relevant datasheets which are downloadable on our website. If you still require assistance please call our technical team on 01635 523 713.
Place your order by 4pm for parcel deliveries or by 2.30 for pallet deliveries to be sent out for next business day delivery service.
We have an excellent team of Area Sales Managers, please call or email us so that we can confirm who your Area Sales Manager is and give you their contact details.
Kosnic LED lighting products with rated life of greater than 25,000 hours are warranted for 3-5 years dependant on product type.
Other Kosnic LED lighting products are warranted for 2 years.
All other Kosnic Lighting products are warranted for 1 year.
All Luminaire premium products (as described in the Evolve catalogue) are warranted for 5-7 years dependant on product type.
Kosnic Lighting offers 2-year on-site warranty on selected luminaire products, including emergency lighting products.
A list of our onsite warranty products can be found here.
Should a Kosnic LED lamp or luminaire fail within the warranty period from the invoice date, Kosnic will provide replacement. If the product is no longer available, Kosnic will provide the closest alternative product at its absolute discretion. The acceptance of any claim under this warranty is subject to our warranty terms and conditions.
If you are an end user, please contact your place of purchase.
For more information please visit our warranty page.
To discuss project and specification needs please email project@kosnic.com, where one of our specification team will get back to you.
We can deliver to any UK address for you for no additional charge; please provide the delivery address, contact name and number when placing your order.
Please refer to the datasheet of the product for the recommended compatible dimmers. The list of dimmers can be found on the last page of the datasheet.
Did not find the answer, contact our Technical Support team for further assistance